Salem Appliance Repair

Happy Holidays!

acfixerdude — Fri, 23 Dec 2011 08:54:46 +0000

Michael here;

While Kelly (owner) is on vacation, I’m running the service calls and am committed to providing unheard-of service during the holiday season. I will do my best to repair your oven/stove before your Christmas Eve/Day feast, your washer/dryer for all of your guests’ clothes, or your refrigerator to hold all of the leftovers.

Here’s what I’m doing. If needed, I will run service calls on Saturday Dec. 24th. I however cannot guarantee that I will have the part in stock so any parts I do not have on hand must be ordered Friday Dec. 23rd before 3 pm and shipped next day air (this is not cheap).

I will also work Saturday Dec. 31st if needed. Same deal with parts as above.

Merry Christmas, happy Hanukkah, merry Kwanzaa, happy Boxing Day, happy New Year, and happy (insert holiday here).

It takes 3 cycles to dry my towels!

acfixerdude — Wed, 21 Dec 2011 16:35:36 +0000

Hi there!

A lot of dryer complaints center around taking too long to dry things. There are many things that could be wrong with your dryer but sometimes it is not the dryer’s fault at all!

In order to see if the dryer is the culprit, a simple test can be conducted. Disconnect the dryer from the dryer vent and run a cycle. A load of towels should take no longer than 45-60 minutes to completely dry. If the dryer works great once you disconnect the vent then you have a venting problem (usually in the crawl space or between walls) and need to contact a heating and air conditioning company that cleans dryer vents. They can determine what the problem is and do the repair.

If the dryer is still giving you trouble you can call your local appliance repair company (Salem Appliance Repair if in the Salem, Oregon area) and have them do what they do best.

Thank you for reading and we at Salem Appliance Repair wish you happy holidays!

With age comes rewards…

Kelly — Sun, 09 Jan 2011 13:35:02 +0000

I’ve always offered a 10% senior discount on labor to two types of customers: the obvious seniors as well as the customers with the brass to ask for one. I offer it because of several reasons; respect, fixed monthly incomes, word of mouth and just to do what I can to help out.

I turned 50 last year and just recently started getting the AARP mailings and I’ve realized that I’m getting towards that age myself. Because of this I’ve decided to start advertising this discount and hopefully I will find my own treasure trove of senior discounts in the future.

The discount is as follows:

10% off service call and labor costs, not to include parts or out of town mileage (if applicable).

Please mention the discount before I start writing your invoice so I don’t forget.

Thank you for your continued business – Kelly

Recent Reviews of us found on Google.com

Kelly — Sun, 14 Mar 2010 20:35:31 +0000

Top Notch!‎

By Timothy – Mar 14, 2010

After “Googling” what felt like every possible way to search for a repair person in my area to fix my front loading Whirlpool washing machine… I came across Salem Appliance Repair. It should be said I had already set an appointment a week out with the Appliance & Refrigeration Hospital. I had also called an extensive number of other repair businesses and left messages. I reached Kelly Moore @ Salem Appliance Repair, and from the get go, liked what I was hearing. I explained my error code/issue I was having with my washing machine; it appeared he knew exactly what was needed to repair. Instead of taking advantage of the situation and he with the knowledge and I with the problem, he attempted to walk me through over the phone on how to repair. After a few minutes of explaining, and my fear of making the problem worse if I attempted to repair, I asked if he would be available to come out and repair. He said ok, and arranged a time (1:00 PM PST – Same day!). About 11:30 AM PST same day, he called and said that he would be available to come by earlier, I gladly accepted. He arrived a few minutes later. After greeting him, and he becoming friendly with my two dogs, the real work began. He knew exactly where to go on the washing machine to get to the pump, exposing to me where the real technical manual was (inside the washing machine service panel – I would have appreciated the user manual letting me know that, but it did not), he identified to me the pump and what was needed to access. He, knowing there was going to be some water coming out of the pump when he opened it, requested a few cookie sheets (later switched to a deeper broiler pan) to catch the water. Boom, it was like magic… after the water stopped trickling out, he removed the “cap/valve” from the pump, removing the filter. In the filter, 3 quarters, 8 dimes, 2 pennies, 1 bobby pin, a pebble, and a small amount of picket fuzz. He dumped those over into my hand and put the filter back in, attached the front panel, and began the cycle over on the washing machine… worked like a charm. All of his work was completed in 12 minutes, meeting the minimum service call which included 20 minutes of labor. Here is the nut of the story: Salem Appliance Repair is knowledgeable, friendly, and cost effective. Their cost to come on site was significantly less the ARH, which included 20 minutes of labor, where as ARH did not. In addition, Salem Appliance Repair has an hourly labor charge that is also significantly less that ARH and allows for the fractioning of 15 minutes. After Salem Appliance Repair was onsite, I feel confident this is something that if it happens again (which likely it will as its everyday pocket change) I will have the knowledge to repair myself. However, if something else comes up with my washing machine that I am not privy to knowing how to repair, Salem Appliance Repair will be my “only” option. There is plainly no reason to refuse such great and affordable service. (If you are curious, I was quick to call ARH back and cancel my appointment – did I mention, it was a week out and Salem Appliance Repair was able to come by the same day?) « Hide

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Five star‎

By Katie – May 27, 2009

Excellent service. Works hard for you and will do whatever it takes to get the job done. Affordable repair with expensive sevice. Very happy with the service received and the cost is very reasonable and affordable.‎

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Hello world!

Kelly — Thu, 28 May 2009 06:46:30 +0000

I own Salem Appliance Repair in Salem, Oregon. I am factory trained and have over 30 years in the trade. If anybody has any ideas for the site or advertising, I’d like to hear from you!

Also, if you need service for any of your appliances call me! 503-269-6200

Dryer is making loud noises…

acfixerdude — Thu, 28 May 2009 07:45:32 +0000

Most dryers need a tune-up like anything else… you can get a flat spot on the roller wheel, bearings wear out, belts wear out, bushings go bad… all of these are likely to give you a headache whenever you turn it on. No need to get a new dryer, chances are that your’s is better than any of the cheap new ones on the market! A good dryer can last forever if properly maintained

If you’re in or near Salem, Oregon and you are currently experiencing this, call today to get your dryer serviced – 503-269-6200

Do me a favor and take the poll!

Kelly — Thu, 28 May 2009 07:23:43 +0000

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